L789 Privacy Policy – Your information is completely secure

L789 treats the protection of your personal data as its highest priority. This privacy policy clearly explains what information we collect, how it is used, and what rights you have.

Last Updated: January 2026

Why l789 Privacy Policy Separate

We follow 6 core principles to protect your data, and we are fully transparent about each one.

SSL Encryption

All your data is protected with 256-bit SSL encryption. No one can steal or alter your information.

No Data Selling

L789 never sells your personal data to third parties. Your data is used solely to improve your experience on the platform.

Minimal Data Collection

Only the information necessary to provide our services is collected. We never ask for data we don't need.

Your Control

You can view, update, or request deletion of your data at any time.

Secure Storage

Your data is stored on secure servers and undergoes regular security audits to ensure there are no vulnerabilities.

Legal Compliance

L789 operates in compliance with international data protection laws and regulations. Your rights are always guaranteed.

1. Introduction

Regarding This Privacy Policy: By using the l789 platform, you are considered to have accepted this privacy policy. Please read it in full before getting started.

L789 is a world-class online gaming and Sports Betting platform built for Bangladeshi players. We believe privacy is a fundamental right for every user. This privacy policy details what data l789 collects, why it is collected, how it is stored, and what rights you hold over your information.

This privacy policy applies to all l789 services — the website, mobile app, Live Casino, slots, betting section, and any related services. We may update this policy at any time and will notify you of any changes accordingly.

L789's privacy policy is fully transparent and user-friendly. We never use your data without your knowledge. Earning your trust is our goal at every step.

2. Information We Collect

L789 collects two types of information — what you provide directly and what is collected automatically. Each category is detailed below:

Personal Identification Information

During registration, we collect your full name, date of birth, gender, national ID or passport number, current address, and country.

Contact Information

Your email address and mobile number are collected for account verification, support, and important notifications.

Financial Information

Payment method details are collected for deposits and withdrawals — such as bKash, Nagad, or Rocket numbers. Full payment card details are never stored on our servers.

Gaming & Transaction History

Your bets, gaming sessions, win and loss records, deposit and withdrawal logs, and bonus usage history are all retained.

Technical Information

Your IP address, browser type, device model, operating system, session duration, and time spent on each page are collected automatically.

3. How Your Information Is Used

L789 uses collected data only for specific, legitimate purposes. Everything is clearly listed below:

  • Account Management: Completing the registration process, verifying login, and maintaining account security.
  • Identity Verification (KYC): Verifying user age and identity in accordance with international financial regulations.
  • Payment Processing: Processing deposits and withdrawals, and verifying transactions.
  • Customer Support: Assisting with your complaints, questions, and support needs.
  • Fraud Prevention: Detecting suspicious activity and keeping the platform secure.
  • Bonuses & Promotions: Delivering relevant offers based on your gaming history.
  • Service Improvement: Analyzing user experience to improve platform quality.
  • Legal Obligations: Meeting the requirements of applicable laws and regulatory bodies.

Important: Your information will never be shared with third parties for advertising purposes. Marketing communications from l789 are only sent with your consent.

4. Data Sharing — When and With Whom

L789 never sells your data. However, information may be shared in the following limited circumstances:

Payment Processors

Necessary information is shared with authorized payment gateways and mobile banking partners to process transactions.

Legal Authorities

Providing information in response to a valid court order or government authority request is a legal obligation.

Fraud Prevention Agency

Your information may be verified with recognized agencies to prevent online fraud and money laundering.

Technology Partners

Limited data is shared with approved cloud and technology service providers to operate the platform.

Assurance: All third parties are required to comply with l789's strict privacy standards. No one is permitted to use your data for their own purposes.

5. Cookies Policy

L789 uses cookies on its website and app. Cookies are small files stored in your browser that help improve your experience. We use the following types of cookies:

Essential Cookies

Essential for maintaining login sessions and core platform functionality. Disabling these will prevent the site from working properly.

Performance Cookies

Used to understand which pages you visit most and where issues occur. This data is entirely anonymous.

Functionality Cookies

Used to remember your language preference, theme settings, and other personalized choices.

Analytics Cookies

Used to analyze site traffic and usage trends. All analysis is completely anonymous and conducted at an aggregate level.

You can delete cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may limit certain platform features.

6. Data Security Measures

L789 follows the highest industry security standards to protect your data. Our security framework includes:

  • 256-bit SSL/TLS Encryption: All data transfers occur over fully encrypted channels.
  • Two-Factor Authentication (2FA): An additional layer of security applied when logging into your account.
  • Regular Security Audits: Third-party expert teams conduct regular system audits.
  • Firewall Protection: Advanced firewall and intrusion detection systems are active.
  • Minimum Access Policy: Only authorized personnel can access specific data.
  • Data Backup: Regular encrypted backups are stored in secure locations.

In the event of an incident: In the event of a data security incident, l789 will notify affected users within the legally required timeframe and take all necessary action.

7. Your Privacy Rights

L789 respects all of your rights over your personal data. The table below outlines each right and how you can exercise it:

Right Description Status
Right to Access You can find out what information we hold about you Always Available
Right to Rectification You may request corrections to any inaccurate or outdated information Always Available
Right to Erasure You may request deletion of your data under specific conditions Conditional
Right to Restrict Processing Right to request restricted processing of your data in certain circumstances Conditional
Right to Data Portability The right to receive your data in a machine-readable format Available
Right to Opt Out of Marketing You can opt out of promotional communications at any time Always Available

To exercise any of your rights, please contact our support team. Requests are typically processed within 30 business days.

8. Data Retention Period

L789 does not retain data longer than necessary. The retention period for each type of information is outlined below:

  • Account Information: Retained for the duration of account activity and for up to 5 years after closure to meet legal requirements.
  • Financial Transaction Records: A minimum retention period of 7 years is mandatory under international financial regulations.
  • Gaming History: Retained for 3 years to ensure responsible gaming and resolve disputes.
  • Contact Log: Retained for up to 12 months to maintain customer service quality.
  • Cookies & Session Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 12 months.

Please Note: Due to legal obligations, certain data may not be deletable before a specified period, even upon your request. You will be clearly informed whenever this is the case.

9. Privacy of Minors

L789 is strictly an adults-only platform. We do not collect information from or provide services to anyone under the age of 18.

  • Age verification is mandatory at the time of registration.
  • Age verification is carried out as part of the KYC process.
  • If we discover that a minor has submitted their information, it will be deleted immediately.
  • Parents who have any concerns are welcome to contact our support team.

For Parents: If your child has registered on an online gaming platform, please contact us immediately. We will take swift action.

10. Contact & Complaints

For any questions, feedback, or complaints regarding this privacy policy, you can reach our data protection team directly. We are committed to responding as promptly as possible.

Email Support

[email protected]
We typically respond within 24 hours.

Live Chat

24/7 Live Chat support is available. The fastest way to get instant assistance.

Our Commitment: Protecting your privacy is our responsibility. Any concern you raise will be taken seriously and acted upon. l789's privacy policy is always on your side.

Your privacy is protected. Start now Join l789

Your data is completely secure — and that is the promise behind the trust that millions of Bangladeshi players place in l789 every day. Register now to claim your welcome bonus, VIP benefits, and an unmatched Live Casino experience.

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