L789 Terms & Conditions – Know before you play

L789 (hereinafter referred to as the "Platform" or "we") operates an online gaming and Sports Betting service for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between you (the "User") and l789.

L789 reserves the right to modify these Terms and Conditions at any time. Continued use of the platform following any changes will be deemed acceptance of the updated terms.

These Terms and Conditions apply in both Bengali and English. In the event of any conflict, the Bengali version shall be considered the final authority.

To register an account on the l789 platform, the following conditions must be met:

The email address and phone number provided at registration must be verified. Unverified accounts may have limited access to certain features. l789 reserves the right to decline any application without stating a reason.

KYC verification is mandatory before submitting a withdrawal request or making transactions above a specified amount. The following documents may be required:

• Scanned copy of National ID (NID) or passport
• Recent bank statement or utility bill (proof of address)
• Selfie photo (if required)
• Screenshot or confirmation of payment method

Withdrawals may be temporarily suspended until the KYC process is complete. Verification can take up to 3 business days.

L789 supports local payment methods for the convenience of Bangladeshi users. The key terms for deposits and withdrawals are outlined below:

• Only payment methods registered in your own name may be used. Transactions from third-party accounts are strictly prohibited.
• Withdrawals are generally processed via the same method used for the deposit.
• In the event of suspicious transactions, l789 may place a hold on withdrawals until the investigation is complete.
• If you have an active bonus, wagering requirements must be met before a withdrawal can be processed.

L789 regularly offers a variety of bonuses and promotional deals. Each offer carries its own terms and conditions. The general bonus policy is as follows:

• Welcome Bonus: New members get a 100% bonus on their first deposit, up to BDT 10,000.
• Wagering Requirements: Bonus amounts generally require a wagering of 15x to 30x before a withdrawal can be made.
• Validity: Each bonus must be used within a specified time after being credited, or it will expire and be forfeited.
• One bonus, one time: Each promotional bonus can only be claimed once per user.
• Restricted Games: Some games are not eligible for bonus wagering. Please read the details of each offer.
• Misuse: Misusing the bonus system may result in bonus forfeiture and account suspension.

The following rules must be strictly followed when placing bets on l789:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, l789 reserves the right to void the affected bets.
• If an event is cancelled, the bet amount will be refunded to your balance.
• Involvement in match fixing or any fraudulent activity will result in permanent account closure and forfeiture of all winnings.
• L789 is not liable for any disruptions caused by loss of internet connection during live betting.
• Any attempt to gain an unfair advantage by placing bets on the same event from multiple accounts will result in all associated accounts being closed.

The following activities are strictly prohibited on l789. Violations may result in permanent account closure and forfeiture of all balances:

L789 believes gaming should be a positive form of entertainment. We never want any user to face financial or emotional harm. That is why the following features are always available on our platform:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Cooling-Off Period: Use the cooling-off option to take a break from gaming.
• Reality Check: Notifications reminding you how long you have been playing.
• Support: If you need help, our 24/7 support team is ready to assist.

For more details, visit our Responsible Gambling View page.

Your personal information is completely secure with us. l789 never sells your data to third parties. However, information may be shared in the following circumstances:

• Upon a valid request from legal authorities
• With anti-fraud organisations
• With our authorized payment processing partner

For more details, visit our Privacy Policy Read.

L789 may close an account without prior notice for any of the following reasons:

• If these Terms and Conditions are violated
• If fraudulent or suspicious activity is detected
• If KYC verification fails or false information is provided
• If multiple accounts are operated
• Misusing the bonus system may result in
• Upon lawful direction from legal authorities

You may request account closure at any time. You will be given the opportunity to withdraw any eligible balance before closure, provided no policy violations are found.

L789 reserves the right to update these Terms and Conditions at any time. For significant changes, notice will be provided via registered email or on the platform. Continued use of the platform after any changes will be considered acceptance of the updated terms.

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team. Our email: [email protected]